Privacy Policy

ProSkills Academy ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you use proskillsacademy.in.

1. Information We Collect

We collect information you provide directly and information generated through your use of the Platform:

• Account information: your name, email address, mobile number, preferred language, city, and state.
• Learning data: courses you enrol in, your progress, quiz attempts, and certificates earned.
• Payment information: processed by our payment gateway; we receive confirmation of payment but do not store your card or bank details.
• Technical data: basic log information such as device and browser type, used to keep the Platform secure and functioning.

2. How We Use Your Information

• To create and manage your account and provide access to courses.
• To process payments and send transaction confirmations.
• To track your learning progress and issue certificates.
• To send you course-related communications, reminders, and updates (by email and, if you opt in, WhatsApp).
• To improve the Platform, respond to support queries, and ensure security.

3. Communications & Consent

By registering, you consent to receive transactional and service messages related to your account and courses. Where you opt in, we may also send reminders and updates via WhatsApp. You can opt out of non-essential communications at any time through your profile settings or by contacting us.

4. Sharing of Information

We do not sell your personal data. We share information only with trusted service providers who help us operate the Platform — such as our payment gateway, communication services, and hosting provider — and only to the extent necessary to provide the service. These providers are bound to protect your data. We may also disclose information if required by law.

5. Data Security

We use reasonable technical and organisational measures to protect your data, including encrypted connections (HTTPS) and secure password storage. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account by contacting us.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data, and to withdraw consent for non-essential communications. To exercise these rights, contact us at info@proskillsacademy.in.

8. Cookies

The Platform uses essential cookies to keep you logged in and remember your preferences (such as language). These are necessary for the Platform to function and do not track you for advertising.

9. Children's Privacy

The Platform is intended for users aged 18 and above, or minors using it under the supervision of a parent or guardian. We do not knowingly collect personal data from children without appropriate consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date above indicates the latest revision. We encourage you to review this page from time to time.